Shoe cleaning kit
Not in love with your Celest product? Return it within 90 days for a full refund - no hassle, no fees.
FAQ
Where do you ship from?
All orders are packed and shipped directly from our main warehouse. Depending on your location, orders are usually fulfilled within 24–48 hours after purchase.
How long will my order take to arrive?
Our average delivery time is 5–9 business days, depending on your country and local carrier delays. You’ll receive a tracking link via email as soon as your package is shipped.
Can I track my order?
Yes! Once your order has been dispatched, you’ll receive a tracking number by email. You can use this link to follow your delivery in real time.
I entered the wrong address — what should I do?
If you notice a mistake in your shipping details, please contact us immediately at support@celestnordic.com. We can usually update your address within a few hours after the order is placed, before it’s shipped.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your product, you can return it for a full refund. The product must be in its original or lightly used condition.
Do you offer free shipping?
Yes, we offer free shipping during selected campaigns and for orders above the minimum threshold shown at checkout.